Duration: 22 minutes

Affected Components:

Oct 29, 17:59:08 GMT+0
Postmortem - An internal configuration change intended to strengthen security temporarily prevented our internal systems from communicating with each other. During this window, the Caddi application was unavailable. All scheduled loop runs were queued and completed successfully once service was restored. We identified the cause quickly and fully restored service within 22 minutes, and the security enhancement remains in place. We are adding safeguards to prevent a recurrence..

Oct 29, 17:39:15 GMT+0
Resolved - This incident has been resolved..

Oct 29, 17:31:49 GMT+0
Identified - We implemented a fix and are currently monitoring the result..

Oct 29, 17:17:03 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 minute

Affected Components:

Oct 4, 16:51:22 GMT+0
Resolved - Integration Authentication is now operational! This update was created by an automated monitoring service..

Oct 4, 16:50:20 GMT+0
Investigating - Integration Authentication cannot be accessed at the moment. This incident was created by an automated monitoring service..

Duration: 11 hours and 21 minutes

Affected Components:

Sep 16, 19:11:29 GMT+0
Resolved - Salesforce has resolved this issue as of 11:59 am PDT, Sep 16 2026.

Sep 16, 07:50:00 GMT+0
Investigating - Salesforce is experienced a major global outage. Follow their incident here: <https://status.salesforce.com/incidents/20004433>.

Duration: 42 minutes

Affected Components:

Sep 9, 19:27:33 GMT+0
Resolved - This incident has been resolved. All queued loop runs have resumed..

Sep 9, 19:26:43 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. Loop runs have resumed and are processing..

Sep 9, 18:55:00 GMT+0
Identified - We have identified the issue and are continuing to work on a fix for this incident. All loop runs are queued and will resume once service is restored..

Sep 9, 18:46:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 17 minutes

Affected Components:

Aug 17, 21:05:19 GMT+0
Resolved - This incident has been resolved..

Aug 17, 20:55:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Aug 17, 20:48:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 32 minutes

Affected Components:

Aug 12, 21:57:54 GMT+0
Resolved - This incident has been resolved..

Aug 12, 21:49:01 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 12, 21:26:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Duration: 6 minutes

Affected Components:

May 15, 23:29:52 GMT+0
Resolved - Integration Authentication is now operational! This update was created by an automated monitoring service..

May 15, 23:23:23 GMT+0
Investigating - Integration Authentication cannot be accessed at the moment. This incident was created by an automated monitoring service..

Duration: 18 minutes

Affected Components:

May 7, 19:08:53 GMT+0
Resolved - Integration Authentication is now operational! This update was created by an automated monitoring service..

May 7, 18:50:52 GMT+0
Investigating - Integration Authentication cannot be accessed at the moment. This incident was created by an automated monitoring service..

Duration: 5 minutes

Affected Components:

Apr 7, 00:58:51 GMT+0
Resolved - Loop Execution is now operational! This update was created by an automated monitoring service..

Apr 7, 00:53:50 GMT+0
Investigating - Loop Execution cannot be accessed at the moment. This incident was created by an automated monitoring service..

Duration: 50 minutes

Affected Components:

Mar 26, 20:52:00 GMT+0
Resolved - This incident has been resolved..

Mar 26, 20:02:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 8 minutes

Affected Components:

Mar 3, 03:26:51 GMT+0
Resolved - Loop Execution is now operational! This update was created by an automated monitoring service..

Mar 3, 03:18:50 GMT+0
Investigating - Loop Execution cannot be accessed at the moment. This incident was created by an automated monitoring service..

Duration: 7 minutes

Affected Components:

Feb 10, 02:12:52 GMT+0
Resolved - Integration Authentication is now operational! This update was created by an automated monitoring service..

Feb 10, 02:05:52 GMT+0
Investigating - Integration Authentication cannot be accessed at the moment. This incident was created by an automated monitoring service..

Duration: 3 minutes

Affected Components:

Jan 14, 02:17:50 GMT+0
Resolved - Loop Execution is now operational! This update was created by an automated monitoring service..

Jan 14, 02:14:50 GMT+0
Investigating - Loop Execution cannot be accessed at the moment. This incident was created by an automated monitoring service..

Duration: 2 minutes

Affected Components:

Jan 14, 02:07:51 GMT+0
Resolved - Loop Execution is now operational! This update was created by an automated monitoring service..

Jan 14, 02:05:50 GMT+0
Investigating - Loop Execution cannot be accessed at the moment. This incident was created by an automated monitoring service..

Duration: 1 minute

Affected Components:

Dec 31, 02:03:51 GMT+0
Resolved - Loop Execution is now operational! This update was created by an automated monitoring service..

Dec 31, 02:02:50 GMT+0
Investigating - Loop Execution cannot be accessed at the moment. This incident was created by an automated monitoring service..

Duration: 2 days and 11 hours

Affected Components:

Feb 27, 01:29:00 GMT+0
Completed - We are planning for a scheduled maintenance during that time to launch our new landing page and move the application to app.trycaddi.com..